Transparency Information

Can I get a quotation for your services?

Yes. Please contact our clerking team +44 (0)20 7832 0500.

What are your most commonly used pricing models?

We will act on the basis of hourly rates or fixed fees, as may be agreed with those instructing us, taking into account the complexity and value of the case and the experience/seniority of counsel, amongst other things. We are prepared to act on the basis of conditional fee agreements in suitable cases. Where instructed on behalf of an individual who is publicly funded, we will usually act on legal aid rates. Where instructed by public bodies, we will usually act on the basis of the fee arrangements that are agreed with or on behalf of that public body, e.g. fee arrangements reached through a tender process, or the standard hourly rates for counsel on the Attorney General’s Panel.

What legal services do you most commonly provide?

For an overview of the legal services members of chambers provide, please see the Expertise section of our website.

For individual barristers, please see that barrister’s profile.

What factors influence the timescales of your most commonly provided legal services?

When instructed to attend a hearing, then of course the hearing date is fixed by the court. When instructed to advise in conference, the date for the conference is agreed between us and those instructing us, taking into account the availability of all those attending. For paperwork, the deadline for returning the work may be agreed before instructions are accepted, but unless otherwise stated we aim to return work within 28 days of receiving papers.

When agreeing a timescale, we take into account any particular factors you bring to our attention, such as:

• The availability of the client or relevant third parties
• The complexity of the case
• The amount of papers we need to review
• The need for additional information or documents
• The approach taken by the other side
• Third parties intervening in the case
• All relevant court deadlines
• The client’s preferences
• Any particular urgency of the work

This is subject to the barrister’s availability. If the barrister you propose to instruct is not able to carry out the work within a suitable timeframe, our clerks will generally seek to offer a different barrister in chambers who is able to do so.

What do I do if I have a complaint?

Please see our Complaints Policy here.

Clients can complain to the Legal Ombudsman if they are unhappy with the final response to their complaint, or if their complaint has not been dealt with in eight weeks; and

Clients who have a right to complain to the Legal Ombudsman are individuals and, broadly speaking, small businesses and charities.

The full list of who has a right to complain to the Legal Ombudsman is available on their website.

You can write to the Legal Ombudsman at:

Legal Ombudsman PO Box 6806, Wolverhampton. WV1 9WJ.

Telephone number: 0300 555 0333. Email: enquiries@legalombudsman.org.uk

More information about the Legal Ombudsman is available on their website: http://www.legalombudsman.org.uk

You must complain to the Legal Ombudsman either within six years of your barrister’s actions/failure to act, or no later than three years after you should reasonably have known there were grounds to complain.

You must also complain to the Legal Ombudsman within six months of receiving your barrister’s final response to your complaint.

Can I get information about complaints decisions about barristers?

Barristers are regulated by the Bar Standards Board. You can see the Bar Standards Board’s Barrister Register here.

This shows (1) who has a current practising certificate, and (2) whether a barrister has any disciplinary findings as published in accordance with the Bar Standard Boards policy.

Decision information from the Legal Ombudsman is available here:

http://www.legalombudsman.org.uk/raising-standards/data-and-decisions/#ombudsman-decision-data

This information shows providers which received an Ombudsman’s decision in the previous 12 months. In each case, the data shows whether the Legal Ombudsman required the provider to give the client a remedy.